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PAYMENT POLICY

Patients are responsible for the payment of their medical bills. Copayments are due at the time of service. As a courtesy to our patients, we file insurance claims. We cannot, however, mediate disputes or resolve differences between you and your insurance company. Please remember that it is your responsibility to advise our office immediately of any changes in your insurance or contact information. Please be prepared to provide up-to-date insurance information at each visit. Payments may be made by cash, check, or most major credit and debit cards. If you have questions about what or how much is covered by your private healthcare insurance prior to receiving services , contact your health plan or provide us with your insurance information and we can inquire for you.

 

HEALTH PLANS ACCEPTED INCLUDE:

QUESTIONS & ANSWERS ABOUT YOUR BILL

  • AARP

  • Aetna 

  • Blue Cross Blue Shield, Blue Care, Blue Advantage, Blue Advantage+

  • Cigna 

  • Coventry Healthcare, Coventry National Network, Coventry Advantra

  • Good Health HMO

  • HMCC

  • Family Health Parnters

  • First Health Network

  • FMH-Geha

  • Freedom Network, Freedom Select

  • Great West Health (Cigna)

  • Humana, Humana Gold Plus

  • Medicare

  • PHP

  • Preferred Care, Preferred Care Blue

  • RR Medicare

  • Tricare, Tricare West Region, Tricare Prime

  • United Health Care, UHC Secure Horizons

  • Veteran's Administration.

This is not an all-inclusive list, is not a guarantee of coverage and is subject to change at any time. Please contact your health plan directly to ensure coverage for MAVI services.

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account. 

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​Why am I getting bills from physicians?

​Each physician who provides professional services will send you a separate bill from his or her office/facility. These providers may include:

- your own physician
- other providers who conducted tests and procedures

- a hospital, hospital department or surgery center
- consulting physicians who read and interpret test results.

-  specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology.

You and/or your insurance provider(s) will be responsible for paying these bills.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

Patient Protections Against Surprise Billing Notice

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